Frequently Asked Questions

  • Returns

    PokemonGoAccount.com has a zero refund policy, in the events of an issue caused by us, you’ll be refunded in full.

  • Warranty

    PokemonGoAccount.com offers the following warranty:

    Accounts: life time warranty

    Shiny Pokemons: no warranty

    Stardust: no warranty

  • Payment Methods

    PokemonGoAccount.com accepts the following payments:

    All Creditcards

    Apple & Google Pay

    Sofort

    Bancontact

    Giropay

    iDeal

    Bitcoin

  • Delivery

    Delivery for Shiny Pokemons: Max 24h.

    Delivery for Stardust: Max 4 days

    Delivery For Accounts: Instant

  • Contact

    You can contact us by clicking on the floating icon on the right button on your screen. Clicking this will open our live support chat.